Technical Support

Globalsat Group is versatile, resilient, and invests in training its staff so that they can meet the most varied demands of the technology market, on land, sea, and in the air. Projects are elaborated from the beginning, studied and implemented with dynamism, competence, safety and responsibility, which makes the group the most expanding in the Americas and consequently the most awarded for the brilliance with which it presents itself to clients.
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Globalsat Group is experiencing real growth, with the experience to transform projects into great success stories, thus following the needs imposed by the transformation and globalization of the digital age.

Some of the differentials of Globalsat Group

Quality Team of Professionals

Globalsat Group has several engineers and collaborators specialized in satellite communication solutions, these team is available to the client, offering premium support, which is the registered trademark of the company, which has been recognized with various distinctions and awards.

Some differentials of Globalsat Group steam of professionals:
✦ All engineers are certified for Iridium, Inmarsat, KVH, Hughes and Cobham solutions among others.
✦ They have years of experience in the communications market.
✦ Experience in implementation and support of solutions in all segments.
✦ Experience in the implementation of large projects of high complexity.

Telephony and Data Gateway

We offer a free management portal, web based, 24x7, where it is allowed for some technologies:
✦ Access restricted by username and password.
✦ 24x7 access to the consumption and detail of traffic of minutes and data of each of the SIM and services granted, online and historical.
✦ Automatic calculation of costs in currencies and contract price.
✦ SIM card lock in case of robbery, theft, or loss.
✦ Configuration of constant monitoring, consumption alerts and/or blocking according to the client's criteria.
✦ Possibility of identifying each SIM card or group of SIMs shown on the portal, with a characteristic name assigned by the customer's manager, allowing statistics to be generated.
✦ Enabling and disabling of computers that have Internet access.
✦ Visualization and export of monthly and historical consumption traffic and basic monitoring, in PDF and/or Microsoft Excel format.

Repair Center

Globalsat Group has the authorization and certification of the manufacturers as a Regional Center to carry out diagnosis, preventive maintenance, and equipment repairs. For this we can offer technical service around operations.

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